520bd1's Privacy Policy

Last updated: January 2026

1. Introduction

520bd1 ("we", "us", or "the platform") is a trusted online betting and casino service provider in Bangladesh. We place the highest importance on the privacy of our users ("you" or "your") and are committed to keeping your personal information secure.

This Privacy Policy ("Policy") describes how 520bd1 manages information provided or collected on our website 520bd1.cam. By using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Policy may be updated from time to time. If significant changes are made, we will notify you by email or by posting a notice on the platform. The most recent effective date is always shown at the top of this document.

2. What Information We Collect

520bd1 may collect the following categories of information:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for age verification)
• Address (division, district, upazila)
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, Upay or bank account details (for deposits and withdrawals)
• Transaction history, deposit amounts, and withdrawal records
• Balance and bonus information

2.3 Technical Information

• IP address and device identifiers
• Browser type, operating system, and device model
• Login time, session duration, and access location
• Page views, click patterns, and game play history

2.4 Communication Information

• Live chat message records
• Email correspondence history
• Support ticket contents

3. How We Collect Information

520bd1 collects information in the following ways:

• Registration process: Information you provide when creating an account.
• KYC verification: Documents submitted to confirm age and identity.
• Transaction records: Information automatically collected during deposits and withdrawals.
• Cookies and web beacons: To understand browsing behaviour and preferences.
• Third-party verifiers: Information received from payment processors or identity verification services.
• Communication channels: What you voluntarily share via live chat or email.

4. How We Use Your Information

We use collected information only for the following legitimate purposes:

4.1 Service Delivery and Operations

• Account creation, verification, and maintenance
• Processing deposits and withdrawals
• Managing bonuses, promotions, and VIP benefits
• Storing gaming sessions and betting history

4.2 Security and Compliance

• Preventing fraud, money laundering, and illegal activity
• Ensuring account security and detecting suspicious activity
• Enforcing responsible gaming policies
• Preventing access by minors

4.3 Customer Support

• Responding to support requests
• Resolving technical issues
• Assisting with account recovery

4.4 Improvement and Research

• Improving platform experience and performance
• Conducting analysis to develop new services and features
• Providing a customised experience based on user preferences

5. Sharing Information with Third Parties

520bd1 does not sell your personal information. However, information may be shared with specific third parties in the following limited circumstances:

• Payment processors: Information necessary to complete bKash, Nagad, Rocket, Upay, and bank transactions is shared with payment service providers.
• Identity verification services: With approved verification organisations as part of the KYC process.
• Game software providers: For technical purposes in delivering the gaming experience.
• Legal authorities: On the basis of a valid legal order or obligation.
• Security investigations: To assist in investigating fraud or cybercrime.

Before sharing information with any third party, we ensure they comply with appropriate data protection standards and will use the information only for the specified purpose.

6. Cookies and Tracking Technologies

520bd1 uses the following types of cookies:

6.1 Essential Cookies

These cookies are essential for the core functionality of the website. Without them, it is not possible to maintain login sessions, perform security checks, or run core services.

6.2 Functional Cookies

Used to save your language preferences, display settings, and personalised experience. These make each of your visits easier and more comfortable.

6.3 Analytics Cookies

Used to collect statistics about how the platform is used. This information is completely anonymous and is used only to improve the quality of the service.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the platform.

7. Data Security Measures

520bd1 applies multiple layers of security to keep your information safe:

• SSL/TLS encryption: All data transmission is secured with industry-standard encryption technology.
• Data encryption: Sensitive information remains encrypted when stored on servers.
• Access controls: Only authorised staff have access to specific data.
• Regular security audits: Audits are conducted regularly to identify system vulnerabilities.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorised access.
• Two-factor authentication: Two-step verification is available for additional account login security.

However, no method of transmitting information over the internet is completely secure. We follow the highest industry standards, but it is not possible to guarantee absolute security.

8. Data Retention Period

520bd1 retains your information only for as long as necessary:

• Account information: For the duration the account is active and for a defined period after closure as required by legal obligations.
• Transaction records: Retained for the long term in compliance with financial regulatory requirements.
• KYC documents: In accordance with applicable legal requirements after the verification process is complete.
• Communication records: For a limited period to ensure support quality and for dispute resolution purposes.

Once the retention period has passed, information is securely deleted or anonymised so that you can no longer be identified.

9. Your Rights

As a user of 520bd1, you have the following rights:

9.1 Right of Access

You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your stored information.

9.2 Right to Rectification

If your information is incorrect or incomplete, you can contact us to request a correction.

9.3 Right to Erasure

You have the right to request deletion of your information in certain circumstances. However, some information may not be possible to delete due to legal obligations.

9.4 Right to Restrict Processing

You have the right to request that the processing of your information be restricted in certain cases.

9.5 Right to Object

You have the right to object to the use of your information for marketing or analytics purposes.

To exercise these rights, contact us by email at [email protected]. We will respond to your request as promptly as possible.

10. Protection of Minors

520bd1 strictly does not provide services to anyone under 21 years of age. Our platform is for users aged 21 and above only.

We verify age at the time of account registration and do not knowingly collect any information from minors. If we become aware that a minor has provided information, we will immediately delete that information and the associated account.

If a parent or legal guardian believes their child has shared information with us, please contact us.

11. Policy Changes

520bd1 reserves the right to update this privacy policy from time to time. In the event of significant changes, we will:

• Send a notice to your registered email address
• Display a visible notification on the platform
• Update the "Last Updated" date at the top of this document

If you continue using the platform after any changes, you will be considered to have agreed to the updated policy. We therefore encourage you to visit this page regularly.

12. Contact

For any questions, comments, or requests regarding this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

Our privacy team will review your request as soon as possible and take appropriate action. We are fully able to provide support in Bengali.